Can You Help Me With...
Can you work on my existing website?
If you have an existing website you might be wondering if WodSites can just work on that. Unfortunately, the answer to that question is generally no. It is difficult to work on a website that someone else has built and still guarantee the work that is being produced. Our team of designers and developers need to be able to set up kickass processes right from the beginning and working on your existing site usually means they can’t do that. For example, we might not be able to easily add in contact forms, build landing pages or integrate with CRM systems. Or there might be conflicts between plugins you are using on the site or previous code from the original developer might not be neat and may cause us issues. Remember with Total Domination, we are not just building a pretty website. We are building a lean, mean converting machine from scratch. That means setting up thousands of automations that make your site a high performance marketing tool. If you have an existing website then the cost of fixing it is probably comparable with the cost of getting a monthly website solution so talk to the WodSites team about how we can help you do that.
Can you guys help me with my emails? Do you do email stuff?
Yes, we definitely do. And we can definitely help you. Firstly, let’s tell you that Total Domination already offers thousands of automated email funnels which we can help you to customise emails to suit your gym. Plus, we do all the designs and copywriting for you so you don’t need to worry about your emails looking good. For all other emails, we use Google Suite (G Suite) because Google never breaks! Traditional email set ups through servers are temperamental, can break and sometimes have problems delivering emails properly, compared to Google, which is a cloud based email service that’s lightning fast and ultra reliable. G-Suite also comes with access to hundreds of free online apps including Google Calendar, Docs, Sheets, Drive etc. Your drive comes with 30GB of storage too. And because your emails and files are all on the cloud, you can edit them from anywhere in the world and from any device, all you need is an internet connection. This also means you can store all your company files in the cloud allowing for you and your team to access them anywhere in the world. Choose from our Website + Marketing solution or Total Domination if you really want the complete integrated marketing experience.
Can you help me with my website written content?
Yes, absolutely! We have an expert international content writer, Charli Day, on staff with us here at WodSites. She is talented, great to work with and writes exceptional copy. In fact, she writes all the content for our websites.
Our Total Domination solution includes tons of copy including eBooks, articles, blogs, website copy and emails. That means that all you need to do is change the details to suit your gym and let us upload it to your site. If you want something completely different then we can put you in touch with Charli at a favourable rate to arrange any copy you need.
Pricing and Subscription
What's included in the monthly subscription?
WodSites offers three monthly subscriptions which offer a variety of web and marketing services. We are not just a web building company, we are a marketing team which offers web development, design, copywriting, SEO, support and automation. All our packages include; a custom designed website, superior hosting on Amazon, full support, unlimited pages, SEO optimisation, Facebook and Google ready technology, unlimited storage space, safety backups, mobile optimization, 24/7 website monitoring and load speed optimization. To learn more about what’s on offer, visit our pricing page for an easy look at what’s included in each package.
Which Hosting Provider Do You Use?
WodSites only uses the best hosting and for all our sites we use premium hosting company Amazon. This is a hosting service trusted by companies such as Netflix, Uber and Airbnb. A managed hosting plan like this is normally quite expensive with many Australian agencies charging between $50-$100/month. At WodSites, this is included in your subscription regardless of which package you choose. We offer you unlimited space of space on one of the world’s fastest and most trusted hosting platforms. On a technology that is normally not available to small businesses and one which makes all the difference to your site’s performance.
What is 24/7 Website Monitoring?
At WodSites, all our packages enjoy 24/7 website monitoring and here’s how it works. We have a special file on your website that gets pinged by our server every second. Then, every second your website pings us back and says, “Hey! I’m still live!”. Our system replies, “Great! Stay that way, you sexy website”. BUT, on the odd occasion that your website goes down, and doesn’t respond to us for 90 seconds in a row, several of our staff receive SMS messages. This means that no matter what time of day, if anything goes wrong, we know about it quickly and can get your website humming again.
What Is Site Performance Optimization?
The WodSites team monitors the speed and general performance of your website to ensure that it is loading quickly and correctly. We are constantly tweaking the server environment and our client’s websites to stay up to date with the latest technologies and best practices for WordPress websites.
What Are Daily Website Backups?
Every single day our system automatically backs up your website to our Google Drive. It keeps these files for 7 days giving us a constant stream of 7 days worth of backups on your website. We also download a physical copy of your website once a month, every single month. So, if anything ghastly happens, or if you accidentally break your website (it’s ok, it happens!) we can use your backups to get your site back up and running as it’s sexy self in no time.
Do I Need To Manage WordPress Updates?
No you don’t. This is techy stuff and something that WodSites performs for all its clients. Approximately once a month WordPress releases an update to improve the security and performance of it’s platform. The problem is most people who manage their own websites don’t do this or don’t know how to manage plugin conflicts which can leave their website vulnerable to viruses, hacking, and general degradation. As part of your subscription with WodSites, we test all WordPress Core updates on a test website and debug it before updating it on your website. Then, we update WordPress every time it releases an update and make sure that it doesn’t cause any conflicts on your site. Now isn’t that a relief!
What About General Website Maintenance?
WordPress websites come with plugins that allow you to have certain features on your website. And in a similar way to WordPress, they release updates that need to be tested and debugged before implementing them on your website. We check your website every week and make sure these are always up to date and your site is in tip top condition.
Do You Charge For Email Support?
No we don’t. We have never charged for helping our clients and we are not about to start now. At any time you can email our dedicated team of support staff at [email protected] for free. . We’re here to help you if you’ve accidentally broken something, if you don’t know how to do something on your website or if you have a general question. Email us as much as you want and we’ll help you out at no extra charge.
Can I Train My Staff To Use The Site?
At WodSites we know that gym owners are busy people and in order to scale your business you will need to delegate some duties to other team members. As part of your subscription with us, you get access to WP.Institute our members training portal. Inside the portal you will find training videos on how to use your website like a boss and how to make sure you are utilising it to it’s full potential! WP.institute is a fantastic resource for you and your team. You can use this to train staff without needing to put in any of your own time OR to upskill yourself and get more familiar with how to use your new website.
So What About That 24 Month Refresh/Rebuild?
Websites need to be replaced on average every 24 months. Design styles and technologies are changing so quickly and to keep up you need a team of people who are following the trends and working on your behalf. With other web developers you would have to buy a whole new website after 24 months which could set you back thousands of dollars! But with WodSites, every 24 months you get a refresh or rebuild of your website. This means you will have a website that is always up to date with the latest design trends and technologies WITHOUT ever having to buy a new website ever again!
Why Would I Choose WodSites?
WodSites is now the number 1 supplier of gym and crossfit websites! We have built thousands of incredible websites in the last 3 years alone and we are not stopping. We have worked with athletes, box owners and gym pros and we know how to create high conversion websites. With Total Domination from WodSites, you don’t just get a website. You get design, full lead capturing automation, copywriting, SEO and a full support service. Think of it like your own in house marketing team that’s powering you to succeed.
Do I own my website?
We provide a service that is different to traditional web developers. Most web developers sell websites for an upfront fee and then charge all additional support and hosting requirements for an additional cost. We used to use this approach too but then we started to see…
There were a few problems with this model;
- There was a large up-front cost to set the site up.
- There were additional costs for hosting and maintaining the website.
- There were lots of extra costs associated with design, copywriting and marketing
- The developers got paid a large up-front cost which led them to focusing on selling projects rather than delivering a quality service to their customers.
- Clients had to do the whole process again every 2 years or so as the website started to look out of date.
Our service on the other hand is a subscription based service which swallows all those scary costs.
With our service you can:
- Have an agency quality WordPress website without paying a large up front fee and hurting your cash flow.
- Have the assurance that you won’t have any extra costs or hidden fees for support on ongoing maintenance.
- Know that we are there to help whenever you need us. Our focus is always on looking after the clients we have rather than running off chasing the next project.
- Enjoy full marketing support including design, copywriting and SEO
- Make use of our 24 month refresh policy and never have to rebuild your website again.
We want you to be happy so we don’t lock you in with contracts which means you can leave at any time. If you wish to take your website with you we have a buyout option which is set at USD $2,000.
Why is all your pricing in US?
We are an Australian owned company but currently we have clients in 14 different countries many of which have their own local currencies. With this in mind we have chosen a currency that is the easiest for our clients to understand in relation to their local currency. US currency is also the primary currency used globally for other tech and online application services.
Sometimes our Australian clients receive bank charges each month because of the currency swap. In this instance we will look to provide our services at a locked in AUD exchange rate.
What happens if I want to upgrade/downgrade my subscription?
You can upgrade or downgrade your service at any time and all you will pay is the difference in the setup cost. We don’t add additional charges to upgrade or downgrade because we are committed to offering workable, scalable solutions to our clients. We fully expect your business to grow and scaleup but if you need to drop down a package, you will still get a great service from our team. No hard feelings!
What does 'Unlimited Support' actually mean?
Unlimited support means that you can email our desk at anytime to receive assistance from our dedicated team of website ninjas. And best of all, it’s all included in your monthly subscription! We’re here to help you whether it’s something on your website is not working properly, if you’ve accidentally broken something, if you don’t know how to do something or if you just have a general question. Email us as much as you want and we’ll help you out at no extra charge. If you are signed up to our Total Domination package then we will even dive in and add text, designs and pages for you at no extra charge!
Build Quality & Revisions
How do I know the quality of the sites is good?
Simple. Ask our clients and they will tell you. WodSites is now the number 1 provider of gym and crossfit websites in the world! Our clients include international athletes and world class gyms and we don’t do “dissatisfied”. In fact, we are so confident that we provide a 200% money back guarantee on all our websites. If you don’t have the website of your dreams within 10 days then we will pay up. No arguments. We never had to do it though! Feel free to email us and we will send you a list of our most recent sites or you can checkout our demo site to see some examples of the quality of our builds.
What happens if I don't like the website?
At WodSites that never happens because we make it our mission to deliver superior websites to our clients. That’s why we are the number 1 supplier of gym and crossfit websites in the world! In the unlikely event that you are not happy and we can’t do anything about it then the answer is simple. We will give you your money back and then some!
In fact, at WodSites, we are so confident in the quality of our work that we offer a 200% money back guarantee. If, for whatever reason, you are not satisfied with the website we have built for you then just request a refund and we will give you your money back plus all the design work and planning we have done for your site thus far. No small print and no arguments.
We stand behind the quality of our websites and offer you the opportunity to see the quality of our work by viewing our Demo Site and the samples of our client work that we can send you by email.
Won't My Website Look Like Everyone Else's?
Absolutely not. Every website we build is highly customised to suit your gym or crossfit box. By the time we do the website planning, customize the site layouts, build additional pages, change logos, adjust colours and drop in your photos your site will be completely custom made. In fact, many of our clients have bragged that people thought they paid over $20,000K for a website that they got set-up for USD$300!
So, if you’re worried that WodSites will only give you a cookie cutter site you’re in for a pleasant surprise. View our demo site or get in contact with us for a list of our recent builds.
Can you guys do domain name stuff for me?
At WodSites we look after all the necessary domain name elements that are required to take your new website live, however, we don’t buy domain names on behalf of our clients. The reason for this is simple. It’s your business, your domain name, and therefore it legally needs to be YOUR intellectual property.
Don’t worry, you won’t have to deal with any tech stuff, just buy the domain name on a site like GoDaddy.com and send us the details.
Which domain name extension should I go with? .com, .com.au, .net, .co?
Switching your domain name later will have an effect on your search engine (SEO) rankings and therefore, your domain name extension needs to be carefully considered from the beginning. The best domain name extension for your business will depend on what type of business you have and the countries your target clients are living in.
In general, if you’re selling products or services internationally, then we recommend you purchase a dotcom domain name as this extension has the widest reach and is by far the most widely trusted and recognised. If you are for whatever reason not able to get this then you might consider:
This is becoming a common domain name for startups and entrepreneurial businesses and one of our favourites if we can’t get the .com extension.
Is a classic alternative to the .com extension. It’s widely known, and although it’s not as well recognized as the .com, it is a handy alternative.
This is the go to domain name for not-for-profits, churches and government organizations.
- Other interesting domain extensions like .me, .ai, .io, .agency etc.
There are a lot of new extensions coming out and sometimes these can be cleverly used. Just make sure whatever you go with, that it represents the style of brand that you want to be.
If you are planning on just selling your services in a specific country then you would be better to go with a location specific domain name. For example, if you were selling to clients in Australia you would use a .com.au domain extension. Or if you were selling in New Zealand, a .co.nz extension. These location specific domain names provide an SEO advantage as they tell the search engines that your business serves people in a specific country. Of course, you could purchase more than one domain name for your business and we can talk about cool stuff to do with the others!
Build Inclusions & Process
Can you cut and paste the copy from my old website straight onto the new one?
The short answer to that is no! At WodSites we offer a 200% money back guarantee if you’re not satisfied with your website within 10 days. We take that promise really seriously because we are committed to turning your website into a high performance marketing machine and we can’t guarantee that will happen if we just copy your old text. There are a lot of elements that go into making a high performance website and your copy is one of them. Our copy will be designed for your new site layout, customised to convert business and will match your new look and feel site. A lot of SEO, heat mapping and split testing has gone into producing the websites that we build for gyms. Therefore due to this extensive planning and the changes of page layout and site structure compared to your current website it is more than likely that your old written content will not line up with your new website layout. With this in mind, we can copy over what we can including contact details, prices, timetable, social media URL’s etc. But, we would highly recommend that you take a look at the sample content that our copywriter has produced for our templates, edit it to fit your needs and send that through. Doing this will produce better results for your website, and in turn, more leads and clients for your gym. It is highly unlikely you would want all your old text to be copied over once you see what we can give you!
Can you migrate my blog articles onto my new site?
Yes we can migrate existing blog articles to your new website. However, there may be differences in cost depending on what platform your current website is built on and the quantity of blog articles. If your existing site is not WordPress then each article would need to be uploaded manually by our team which is of course very time consuming. If your site is WordPress and you are taking our Total Domination solution then we can incorporate this migration at no extra charge.
If I change over to WodSites will there be any downtime on my website?
We know that you don’t want to lose traffic and every minute down is a minute you could be getting new business. That’s why we build your new website on a separate server to your existing website.
We do this for two reasons. Firstly, to make sure you agree that your site is perfect BEFORE it is taken live.. AND, in the unlikely event that you are unhappy with our service you would be able to take advantage of our 200% money back guarantee knowing that your current website is still live and untouched.
The second reason is to allow us to take your new site live with almost no downtime. We perfect your new website on our server while your current website remains live to the world. AND only, when you are ready for us to take your new website live do we change your domain name settings.
The change over only takes between 10 minutes and an hour for the domain name to propagate and point to your brand new website. On the rare occasion clients have purchased their domain names through domain registrars that are slow we may experience delays. But usually this can be resolved quite quickly. On these occasions we may ask for up to 48 hours.
What do your websites integrate with?
WodSites websites are built using WordPress and can integrate with any reputable third party applications that support WordPress. These include;
- All good Client Relation Management Systems (CRM’s) including Infusionsoft, MailChimp, Activecampaign, Campaign Monitor, Aweber, Salesforce etc.
- Gym management softwares including Wodify, Zenplanner, Teamup, SugarWOD, Mindbody, Beyond The Whiteboard, Glofox, Triibe and more.
- Calendar booking systems such as Calendly, Acuity Scheduler, and Schedule Once.
- Payment Gateways such as Stripe, Paypal and eWay.,And, we also integrate with third party payment gateways that take payments through the site such as Stripe and Paypal, most good third party integrations we can integrate with WordPress. If you have a custom application that you are wanting to know if we can integrate with, we will definitely explore the possibility of doing so.
Will I lose SEO rankings with my new website?
It’s really important to understand that every time you build a new website there is a possibility that you will lose a few current rankings. BUT a good marketing agency such as WodSites, will make sure that they mitigate those risks. We set up 301 redirects to make sure Google knows we have moved pages, perform detailed optimisation, check your metas and page tags and provide SEO optimised copy for your new site. We also send your website to Google to be indexed and monitor the response to this. There may be an initial drop but we are confident that your site will soon be exceeding any previously attained rankings.
Google Analytics and Tracking on my site?
All our websites come ready to install your Google Analytics Codes and or Google Tag Manager Codes. If you already have a Google Analytics account or Tag Manager, then just send us your codes and we will install everything for you. Don’t want to use Google Analytics? No problem. With our Total Domination solution, the easy view dashboard inside your site will give you a quick view of your most popular campaigns, new clients, lost clients and the current status of your online business. If you need help or a walkthrough then our team will be happy to help you.
Do you set up Facebook tracking pixels?
We provide three monthly solutions based on your budget and the services you want included from WodSites. All our Total Domination clients will have their sites ready for online marketing strategies such as remarketing via Facebook Tracking Pixels, Google Tag Manager Codes and Google Analytics Pixels so that they can track the actions of their clients.In fact we highly encourage you to do so as this is, in our opinion, one of the single most important types of marketing strategies you can use. Whenever you create one of these pixels in Facebook or Google there is an option for you to send it to your developer. All you need to do is send it through to us at [email protected] and our friendly team will set it up for you.
Can I Get An Integrated CRM?
Our Total Domination solution includes a fully automated process built on Active Campaign. This system captures new leads, manages campaigns such as “refer a friend”, arranges your trial days and keeps existing members retained and happy. Our automated processes include lead magnets such as blog articles, eBooks, landing pages, videos and emails all of which can be viewed in your dashboard.
However, if you would prefer to integrate your own CRM system, our work integrating your Client Relations Management System (CRM) with your website includes all the work that happens on the website side of the integration. Whilst this integration will include us making some changes from within your CRM system to make this integration possible your website setup fee does NOT include us setting up your CRM system or building out any of your automation sequences for you. If you would like additional help in setting up your CRM system then we are happy to help. Please contact us and we can quote you on any additional work that you require.
After Sale Service
Do I get access to edit my website?
Yes absolutely. It’s really important as a business owner that you are able to edit your own site quickly so that when opportunities come up or when details on your website need to change you are able to do it quickly without needing to rely on someone else.
After we build your website you are given login access to the backend where you can create as many pages, and blog articles as you want. You can change photos, text, links, forms and even build your own landing pages.
We also provide you with access to WP.Institute, our training website where you can watch videos on how to do everything on your website. You can use this to learn yourself and train your staff or VA’s to help you adjust content on your site. Of course, when it comes to the techy stuff such as updates, SEO optimisation and bug fixing, you won’t need to lift a finger.
If you choose the Total Domination solution, you get total access to our team of marketers, designers and developers. That means that if you don’t want to update your site or need a walk through, there is always someone on standby to help you.
Can you give us or one of our consultants complete admin rights to the website?
Yes we can. However, because our service is a subscription service, a separate contract needs to be signed to agree that you or your consultant will not download your WodSite and remove the website from our service. If you want to take your website off our service you will need to arrange a buyout for your website. See our terms and conditions for more details.
Can I rebrand my website in a few years time?
Yes, you can. The beauty of our solutions is that they include a free rebuild after 24 months! That’s a complete rebuild including new colours, layout, logo, photos, text and anything else you want. This is something that would normally cost you thousands but we have included it in our competitive monthly fee so you don’t need to splash out later.